Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

De CMS-wereld is veranderd. Voorheen kochten grote bedrijven high-end systemen die ze aan hun wensen...

More than ever, enterprise organisations need a 360-degree view of their customers to deliver the kind...

To build and deliver products that customers love, product teams at leading enterprises such as Uber,...

AI allows marketing leaders and their teams to quickly analyze vast amounts of customer data to predict...

An effective on-demand webinar program can deliver outsized benefits to B2B organisations. Not only has...

Today's digital fluent customers have high expectations and are the least loyal of all groups. Great...

Any marketer worth their weight in leads knows the benefits of personalization—and yet, a surprisingly...

As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

Amplitude is a product intelligence platform that helps teams around the world use their customer data...

Today's consumers expect brands to be able to understand and speak to them without skipping a beat as...

Founded with the intention to make higher education more accessible in Melbourne and regional Victoria,...

Customers expect more from brands when it comes to convenience, resolution times, and agent expertise....

Over the last year retailers have faced unprecedented challenges. The need to rapidly adapt to shifting...