De CMS-wereld is veranderd. Voorheen kochten grote bedrijven high-end systemen die ze aan hun wensen...

Customer expectations have increased dramatically over the past decade. Customers now expect brands to...

Amplitude worked with Wiley Books to put together an easy-to-understand resource on using product analytics...

Amplitude is a product intelligence platform that helps teams around the world use their customer data...

These days, leveraging a cross-channel approach to customer engagement isn't a nice-to-have, it's an...

Apple's newest version of its iPhone operating system requires users to opt in to allowing apps to track...

Customers expect more from brands when it comes to convenience, resolution times, and agent expertise....

Consumers today have more choices than ever. Often, all it takes is a better online experience, an enticing...

Transform your content delivery from an off-the-cuff process, into one seamless, connected journey Your...

The year 2020 finds the world living through a pandemic. With some exceptions, like the heroic responders,...

Forrester forecasts cloud subscription revenues to grow overall by 22% in 2016. This is a result of businesses...

There's a new paradox in marketing. We present a vision for how marketing leaders can balance trust and...

No AI or Machine Learning will ever know the customers better, than they know themselves. Many marketing...

We analyzed data from three different sources to create the first Global Customer Engagement Review....