Over the last year retailers have faced unprecedented challenges. The need to rapidly adapt to shifting...

In the fast-moving digital world, even experts have a hard time assessing new ideas. Case in point: At...

In 2020, the world experienced rapid change in a very short period of time. Delivery methods and channel...

A renewed, and long overdue, focus on retention is finally here. Companies are finding success through...

Now more than ever, an enterprise's ability to understand the needs of their customers and respond quickly...

You need an end-to-end view of your content lifecycle to meet customer expectations and deliver personalized...

Customers have embraced technology to manage all aspects of daily lives, setting off a digital disruption...

As well as increased delivery volumes, ‘COVID sensitization' has led to customers expecting more. Last...

Back in the day, brands' communications to their customers used to consist of a memorable message delivered...

See how Algolia customers accelerate revenue in this commissioned study by Forrester Consulting. The...

Deliver better customer experiences – even when the unexpected happens. Delivering a great customer...

Forrester forecasts cloud subscription revenues to grow overall by 22% in 2016. This is a result of businesses...

This paper picks out proven cases which can be adapted into a practical reality to make customer engagement...

In het jaar 2020 wordt de wereld getroffen door een pandemie. Op enkele uitzonderingen na, zoals de heldhaftige...