Elektronische Signaturen sind mittlerweile Mainstream. Recherchen im Rahmen dieses Berichts haben ergeben,...

As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

We demand it in all aspects of our daily lives. Wherever we interact – in person or online – we want...

What is dynamic case management? Who is using it and how can it help you prepare for the future of work? The...

Your customers have a strong opinion of what makes a company customer-centric. Customer service organizations...

In 2020, organizations that sell to other businesses have had to rapidly change their go-to-market models....

Experiences need to be where your customers are. And each one needs to connect to the last as part of...

Dans un univers digital où chaque campagne et chaque expérience client peuvent faire l'objet d'un suivi,...

Nearly four years after forecasting that 1 million B2B salespeople would be displaced by 2020, Forrester...

Let's face it. We're all facing burnout right now. The same old marketing routines are sapping your energy...

As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

We asked analysts and industry leaders what customer engagement trends they thought were key for 2017...

Für Unternehmen ist es jetzt wichtiger denn je, die digitale Transformation zu beschleunigen. Dass mehr...

Field service management teams want to keep costs down, while improving their customer service relationships. This...