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Field service technicians are often the only physical point of contact people have after buying a product...

Branche-experts voorspellen dat succesvolle ondernemingen binnenkort alle transacties 100% digitaal verwerken....

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Field service management teams want to keep costs down, while improving their customer service relationships. This...

The Adobe Digital Economy Index offers the most comprehensive set of insights of its kind, based on analysis...

En la actualidad, los clientes controlan el customer journey, una tendencia que se ha acelerado con la...

Your customers have a strong opinion of what makes a company customer-centric. Customer service organizations...

Huuuge Games is a mobile games developer and publisher. The company's development efforts have focused...