As marketing organisations become more technologically driven, digital asset management (DAM) systems...

The Digital Public Library is an association that operates and manages the digital services for their...

Adobe commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine...

Dans un univers digital où chaque campagne et chaque expérience client peuvent faire l'objet d'un suivi,...

Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

Organizations like Microsoft, Amazon, and Google are turning to experimentation to relentlessly pursue...

Understanding how to optimize Omni-Channel Order Management is key to your business' success. Today,...

Electronic signatures have gone mainstream. Research for this report found that the technology is now...

The 2017 Aberdeen Report on Contact Center and Customer Experience Trends states that companies with...

Dark Social, explores the impact of this growing phenomenon, and looks at how companies can interact...

Why Should I Read The Definitive Guide to Lead Scoring? Lead scoring provides sales with more qualified...

Sales teams work so hard, they can burn out quickly. It's tough when customer contacts, sales goals,...

Today's digital marketers want to engage customers with offers that are based on deep customer profiles,...

As marketers, we always have too much to do and too little time. The Insight50 series is designed to...