An easy customer experience is the hallmark of today's most successful support organisations. That's...

Amplitude is a product intelligence platform that helps teams around the world use their customer data...

As you are reading this, the entire annual gross domestic product of the United Kingdom is sitting in...

$19.2 billion. That's the amount of money that was spent just two years ago on third-party data (data...

76% of consumers have permanently changed their buying behaviors (brand switching, cost rationalization,...

From print to digital, from written to spoken words and beyond, Jysk Fynske Medier (JFM) is the second...

Apple's newest version of its iPhone operating system requires users to opt in to allowing apps to track...

No AI or Machine Learning will ever know the customers better, than they know themselves. Many marketing...

Adobe hat Forrester Consulting beauftragt, eine TEI-Studie (Total Economic Impact™) durchzuführen...

Prior to 2020, customer personalisation was a nice thought. However, the global pandemic shifted everything....

See where the disconnect lies and discover how to bridge the gap with Sitecore. You probably already...

Six-figure deals are complicated. There are unforeseen hurdles and countless stakeholders which leads...

More than ever, enterprise organisations need a 360-degree view of their customers to deliver the kind...

With the arrival of the new decade came the ultimate catalyst of the digital era. But how are leaders...