Customers have embraced technology to manage all aspects of daily lives, setting off a digital disruption...

Prior to 2020, customer personalisation was a nice thought. However, the global pandemic shifted everything....

We are in the midst of a great flux for marketers. Google and other behemoth browsers have finally cemented...

Elektronische Signaturen sind mittlerweile Mainstream. Recherchen im Rahmen dieses Berichts haben ergeben,...

Dark Social, explores the impact of this growing phenomenon, and looks at how companies can interact...

See what your brand can accomplish with the right brand management software. These days, brand management...

With the recent drive towards consumer privacy over the last decade, the environment for brand marketers...

Nearly four years after forecasting that 1 million B2B salespeople would be displaced by 2020, Forrester...

Interactions between consumers and brands are increasingly playing out across a wide variety of different...

Marketing automation has become a must-have for modern marketing teams. And as a platform that streamlines,...

With the arrival of the new decade came the ultimate catalyst of the digital era. But how are leaders...

El año 2020 ve al planeta viviendo una pandemia. Con algunas excepciones, como el heroico personal de...

Are your agents ready to manage voice and digital interactions in a digital-first omnichannel environment? We...

Customer expectations for the combined brand experience are higher than ever. This puts more pressure...