Advanced and continuously evolving technologies — artificial intelligence (AI), machine learning (ML),...

Digital experience personalization is a major priority for global business leaders and investment plans...

Nearly four years after forecasting that 1 million B2B salespeople would be displaced by 2020, Forrester...

The upheavals of 2020 created an opportunity for sales teams to rethink how they operate in a work-from-anywhere...

The consumer-packaged goods (CPG) industry has changed dramatically in the past decade. Rapid digitalization...

We're coming off one of the most challenging years in business history. The pandemic forced every company...

Turbo-charge your growth with smoother experiences and better payment capabilities. Key Findings We know...

Do you know when to approach your customers? What about—and maybe even more importantly—when not...

When COVID-19 struck businesses in March 2020, companies scrambled to cobble together temporary work-fromhome...

To build and deliver products that customers love, product teams at leading enterprises such as Uber,...

E-commerce professionals often find themselves navigating contradictions, weighing options and generally...

Cognitive technologies, also known as artificial intelligence, are perhaps the most transformative of...

Pop quiz: What assignment should your marketing team tackle first? Should you complete the one marked...

After two years of seismic behavioural change, we find ourselves in a new world of limitless possibilities,...