It's an exciting time for marketers. In the era of digital transformation—where everyone and everything...

44% of iOS users and 91% of Android users opt in to push notifications, making them the #1 external channel...

Cognitive technologies, also known as artificial intelligence, are perhaps the most transformative of...

In the fast-moving digital world, even experts have a hard time assessing new ideas. Case in point: At...

Why Should I Read The Definitive Guide to Lead Scoring? Lead scoring provides sales with more qualified...

More and more buyers are looking for a digital experience that not only improves challenges like wait-time...

Your customers have a strong opinion of what makes a company customer-centric. Customer service organizations...

Are your agents ready to manage voice and digital interactions in a digital-first omnichannel environment? We...

No AI or Machine Learning will ever know the customers better, than they know themselves. Many marketing...

As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

Whether you're looking to centralize your content silos or empower your marketing team to more efficiently...

Elektronische Signaturen sind mittlerweile Mainstream. Recherchen im Rahmen dieses Berichts haben ergeben,...

When the pandemic forced a seemingly overnight exodus from in-person to online, consumers and businesses...

To build and deliver products that customers love, product teams at leading enterprises such as Uber,...