In today's global economy, companies are digitising as quickly as possible in order to remain competitive...

Branche-experts voorspellen dat succesvolle ondernemingen binnenkort alle transacties 100% digitaal verwerken....

44% of iOS users and 91% of Android users opt in to push notifications, making them the #1 external channel...

More and more buyers are looking for a digital experience that not only improves challenges like wait-time...

Customers expect more from brands when it comes to convenience, resolution times, and agent expertise....

2020 was a year where digital experiences, from a production and consumption perspective, were thrust...

Organisations rarely operate in ways that single function solutions can fully accommodate, and teams...

Huuuge Games is a mobile games developer and publisher. The company's development efforts have focused...

Marketing has become a bad word. Audiences are tired of the endless spam, calls from SDRs and the onslaught...

Less is more. It's such a simple phrase, and yet it holds so much truth. In the business world, we've...

Today's top marketers know that a solid understanding of their consumers is the foundation of success....

What is dynamic case management? Who is using it and how can it help you prepare for the future of work? The...

Electronic signatures have gone mainstream. Research for this report found that the technology is now...

How formerly offline businesses are thriving after investments in eCommerce. If you have a successful...