These days, leveraging a cross-channel approach to customer engagement isn't a nice-to-have, it's an...

Dark Social, explores the impact of this growing phenomenon, and looks at how companies can interact...

Marketing metrics and analytics—done right—can be a strategic enabler of trust, greater budget, and...

Understanding how to optimize Omni-Channel Order Management is key to your business' success. Today,...

Every business has one thing in common: the desire to achieve higher revenue and faster growth. But many...

Marketing has become a bad word. Audiences are tired of the endless spam, calls from SDRs and the onslaught...

What is dynamic case management? Who is using it and how can it help you prepare for the future of work? The...

Elektronische Signaturen sind mittlerweile Mainstream. Recherchen im Rahmen dieses Berichts haben ergeben,...

Digital experience personalization is a major priority for global business leaders and investment plans...

Customer expectations for the combined brand experience are higher than ever. This puts more pressure...

Huuuge Games is a mobile games developer and publisher. The company's development efforts have focused...

Creating positive, seamless enrolment experiences for your customers can be mission critical to your...

We analyzed data from three different sources to create the first Global Customer Engagement Review....

Let's face it. We're all facing burnout right now. The same old marketing routines are sapping your energy...