Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

Remote working is now widely recognised as part of the way businesses operate. According to a 2019 report...

Sales teams work so hard, they can burn out quickly. It's tough when customer contacts, sales goals,...

2020 had a lot of surprises in store for digital marketers. Field events had to be pushed online, buyer...

Driving webinar registration and attendance is a major struggle for most companies. While webinars are...

Best practices for delivering content-powered commerce to mobile B2B buyers. Smartphones are everywhere,...

Digital Transformation is the process by which enterprises adapt to or drive disruptive changes in their...

As in-person events take a backseat to digital experiences, and companies look to maintain momentum without...

As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

2020 was a year where digital experiences, from a production and consumption perspective, were thrust...

In 2020, the financial services industry was forced into a sudden acceleration of digital transformation...

Marketers have been doing lead generation (the process of creating new contacts) for decades. According...

Elektronische Signaturen sind mittlerweile Mainstream. Recherchen im Rahmen dieses Berichts haben ergeben,...

Why businesses are consolidating use of a single support solution for both customers and employees. The...