In this 6-page eBook, Aberdeen discusses how today's organizations are focused on streamlining and automating...

What is dynamic case management? Who is using it and how can it help you prepare for the future of work? The...

N'ayant de cesse de se démarquer de leurs concurrentes, les marques sont de plus en plus nombreuses...

IDC Analyst Brief: From business to nonprofits and government services – organizations cannot afford...

Elektronische Signaturen sind mittlerweile Mainstream. Recherchen im Rahmen dieses Berichts haben ergeben,...

Prior to 2020, customer personalisation was a nice thought. However, the global pandemic shifted everything....

Michaels has always understood the value of personalization. But as the craft retailer's reach has expanded...

Audiences are burnt out on digital marketing. They're flooded — non-stop — with emails, ebooks, webinars...

Adobe commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine...

We demand it in all aspects of our daily lives. Wherever we interact – in person or online – we want...

The year 2020 finds the world living through a pandemic. With some exceptions, like the heroic responders,...

The rise of marketing technology has in some ways shined a light into areas that were previously hard...

Whether those experiences take place face-to-face, on your website or at a conference, delivering on...

In a climate of rising customer expectations, now is the right time to refine your use of inbound channels—it...