A CRM system touches every part of your business. It is one of the most critical enablers of your business...

The upheavals of 2020 created an opportunity for customer service teams to rethink service delivery and...

Intelligent technologies power great customer and employee experiences. Artificial Intelligence (AI)...

In today's intensely competitive marketplace, the business world is moving rapidly to online transactions...

It's time to reimagine a new future. The concept of the workplace has changed forever. It's no longer...

Through our experience with the best brands in the world, we've found that the most successful organizations—and...

The consumer-packaged goods (CPG) industry has changed dramatically in the past decade. Rapid digitalization...

B2B marketers have shifted the way they do business as digital channels become the default approach....

Amplitude is a product intelligence platform that helps teams around the world use their customer data...

Digital experience personalization is a major priority for global business leaders and investment plans...

When personalization isn't paying off and data doesn't help you make sound decisions, it's time to renew...

Retail may never be the same. Consumers who were previously averse to online shopping suddenly embraced...

With the emergence of next-generation smartphones and handheld devices in the late 2000's, eCommerce...

Still using manual sales planning processes? Inefficient, slow, and error-prone planning processes hurt...