Are your agents ready to manage voice and digital interactions in a digital-first omnichannel environment? We...

In het jaar 2020 wordt de wereld getroffen door een pandemie. Op enkele uitzonderingen na, zoals de heldhaftige...

Amplitude is a product intelligence platform that helps teams around the world use their customer data...

PerimeterX was named a leader in The Forrester New Wave™: Bot Management, Q1 2020. According to the...

With our Digital Acceleration program, you'll work with Adobe strategy consultants to uncover KPIs and...

N'ayant de cesse de se démarquer de leurs concurrentes, les marques sont de plus en plus nombreuses...

The challenges of the pandemic thrust banks that were struggling to remain relevant and their customers...

We surveyed 900 retailers to understand how they handle surges in demand (Black Friday), as well as how...

Six-figure deals are complicated. There are unforeseen hurdles and countless stakeholders which leads...

Sales teams work so hard, they can burn out quickly. It's tough when customer contacts, sales goals,...

A glimpse into where DAM is heading… and why you need to jump on board What we already know The case...

El año 2020 ve al planeta viviendo una pandemia. Con algunas excepciones, como el heroico personal de...

The 2021 Digital Trends Report looks to both the past and the future, presenting two equally valuable...

Consumers expect real-time, personalized communication, seamlessly choreographed across the channels...