Care about growth? Then you should care about user retention. Without retention, your product is a leaky...

Even the largest brands or digital teams may not be familiar with procurement of a digital asset management...

RingCentral recently teamed up with Benchmark Portal to conduct a survey on contact center agent turnover...

Leading Bank Stops Automated Fraud. Banks and financial institutions focus on driving digital innovation...

In 2020, the world experienced rapid change in a very short period of time. Delivery methods and channel...

N'ayant de cesse de se démarquer de leurs concurrentes, les marques sont de plus en plus nombreuses...

With our Digital Acceleration program, you'll work with Adobe strategy consultants to uncover KPIs and...

Simply put, Balmain's social media strategy is entertainment. The revolutionary Parisian brand ushered...

Remote working is now widely recognised as part of the way businesses operate. According to a 2019 report...

Are your agents ready to manage voice and digital interactions in a digital-first omnichannel environment? We...

More than 60 percent of CIOs say artificial intelligence (AI) and machine learning will be critical to...

How Five Leading Canadian Companies Engage Audiences in a Work-from-Home World. The threat of COVID-19...

93% of millennials said that technology was important to them when choosing an employer. If you're in...

With the work landscape rapidly changing, the challenges ahead will require unique solutions. We surveyed...