Digital marketing — and its importance in driving revenue — has rarely been more crucial for organisations...

Remote-Arbeit ist mittlerweile in vielen Unternehmenfester Bestandteil des Geschäftsalltags. Ziel dieses...

We all inhabit a world of digital chaos, where the demand for agile marketing has resulted in an overwhelming...

2020 was a year where digital experiences, from a production and consumption perspective, were thrust...

Electronic signatures have gone mainstream. Research for this report found that the technology is now...

To build and deliver products that customers love, product teams at leading enterprises such as Uber,...

Marketing has become a bad word. Audiences are tired of the endless spam, calls from SDRs and the onslaught...

As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

In the fast-moving digital world, even experts have a hard time assessing new ideas. Case in point: At...

Huuuge Games is a mobile games developer and publisher. The company's development efforts have focused...

Customers expect more from brands when it comes to convenience, resolution times, and agent expertise....

What they want – where and when they want it. That's what customers expect. Vast amounts of customer...

2020 was a year where digital experiences, from a production and consumption perspective, were thrust...

Meet your CX objectives consistently across in-facility and remote customer support teams with a proven...