In 2020, organizations that sell to other businesses have had to rapidly change their go-to-market models....

Field service management teams want to keep costs down, while improving their customer service relationships. This...

What is dynamic case management? Who is using it and how can it help you prepare for the future of work? The...

In just a few short months, the global COVID-19 pandemic has disrupted the way we work and live. Organisations...

Customer experience isn't just a buzzword. It's a differentiator. With 2.041 billion digital global buyers1...

In the fast-moving digital world, even experts have a hard time assessing new ideas. Case in point: At...

Let's face it. We're all facing burnout right now. The same old marketing routines are sapping your energy...

Hoe kunt u sales digitaliseren? Branche-experts voorspellen dat succesvolle ondernemingen binnenkort...

Digital marketing — and its importance in driving revenue — has rarely been more crucial for organisations...

The Adobe Digital Economy Index offers the most comprehensive set of insights of its kind, based on analysis...

We analyzed data from three different sources to create the first Global Customer Engagement Review....

The landscape has shifted for CMS, it used to be that big companies bought high end systems and adapted...

Six ways marketing automation helps prove value and drive success. As a marketer, digital transformation...

The Digital Public Library is an association that operates and manages the digital services for their...