With the PSD2 and GDPR coming into play in 2018, the financial industry in particular will experience...

Today's digital marketers want to engage customers with offers that are based on deep customer profiles,...

Adobe commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine...

Today's organizations are starting to think of data as the new water' – not just a valuable asset,...

Are your agents ready to manage voice and digital interactions in a digital-first omnichannel environment? We...

Following one of the most challenging years in business history, the pandemic has forced every company...

Bigger. Better. Faster. Stronger. That's the premise of Industry 4.0, where new technologies make connections...

The 2021 Digital Trends Report looks to both the past and the future, presenting two equally valuable...

Laat niets aan het toeval over wanneer uw afdeling digitaal gaat. Branche-experts voorspellen dat succesvolle...

Customers: To delight them, you've got to know them deeply. Be brutally honest, how much do you really...

Bei der Entwicklung der Optimierungsstrategie für ihr Website müssen E-Commerce-Experten häufig mit...

Every business has one thing in common: the desire to achieve higher revenue and faster growth. But many...

Digital marketing — and its importance in driving revenue — has rarely been more crucial for organisations...

44% of iOS users and 91% of Android users opt in to push notifications, making them the #1 external channel...