In today's market, customers control the buying journey – a trend that has accelerated with the increased...

Companies of all sizes are embracing a more effective, paperless way of working. From sales agreements,...

Customers expect more from brands when it comes to convenience, resolution times, and agent expertise....

Across numerous industries, more nimble competitors are nipping at the heels of enterprise giants. The...

Even the largest brands or digital teams may not be familiar with procurement of a digital asset management...

A recent study claims that the average cart abandonment rate across sectors is 79.17%, with retail only...

Als bedrijven toptalenten willen aantrekken, hebben ze moderne, geavanceerde en digitale wervings- en...

Laat niets aan het toeval over wanneer uw afdeling digitaal gaat. Branche-experts voorspellen dat succesvolle...

Digital Transformation is the process by which enterprises adapt to or drive disruptive changes in their...

Adobe commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine...

Inspired by the sunny days ahead, consumers are eager to take full advantage of the warmer weather by...

In a climate of rising customer expectations, now is the right time to refine your use of inbound channels—it...

It's the first of the month, and you have some bills to pay. You log in to your bank's website but get...

Industry experts predict that successful businesses will soon become 100% digital for all transactions....