Your customers have a strong opinion of what makes a company customer-centric. Customer service organizations...

Data is top of mind for many B2B marketers. But do they have the right data to drive success? For the...

The 2017 Aberdeen Report on Contact Center and Customer Experience Trends states that companies with...

De CMS-wereld is veranderd. Voorheen kochten grote bedrijven high-end systemen die ze aan hun wensen...

As marketing organisations become more technologically driven, digital asset management (DAM) systems...

Pioneering on-demand IT support platform NerdApp wanted to better control the quality, security, and...

Communicating in ways that speak to each individual customer, is what allows brands to build strong relationships....

As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

The Adobe Digital Economy Index offers the most comprehensive set of insights of its kind, based on analysis...

Für Unternehmen ist es jetzt wichtiger denn je, die digitale Transformation zu beschleunigen. Dass mehr...

See what your brand can accomplish with the right brand management software. These days, brand management...

This knowledge brief examines the reasons that Best-in-Class companies have adopted Omni-chanel Order...

To build and deliver products that customers love, product teams at leading enterprises such as Uber,...

Marketing has become a bad word. Audiences are tired of the endless spam, calls from SDRs and the onslaught...